FAQ
BCC Series
The camera that comes with the BCC2000 is the TLC2000.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording.
If you
use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
There
are four capture
modes available:
Time Lapse, Step
Video, Stop Motion,
and Still Photo.
1.Time
lapse:
Take a sequence of
photos at interval
and shoot schedule
of your choice. The
time lapse video is
automatically
generated when you
finish recording.
2.Step
Video:
Record short video
clips at selected
capture interval and
clips are
automatically
combined into a
video
file.
3.Stop
Motion:
Manually take
multiple photos one
frame at a time.
Photos are
automatically
combined creating an
animated stop motion
video.
4.Still
Photo:Take
still photos.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. We recommend
using lithium
batteries for longer
projects, for
example with a 5 min
capture interval you
can expect a battery
life around 49 days
with lithium
batteries whereas if
you are using
alkaline you will
get around 33 days.
Please use the Time
Lapse Calculator on
our website to
calculate estimated
battery life, memory
storage capacity,
and clip
length.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera
manual.
Download
the newest version
of the manual on our
support page. By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
Your
camera is not
waterproof, filming
outdoors will
require using the
ATH2000 waterproof
housing that came
with your camera or
you can get the
ATH1000 for a
smaller housing
option.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are in an
environment with
extreme temperatures
make sure you are
using high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery
type
We
recommend using
lithium batteries in
the TLC2000 camera
for longer battery
life. However,
please be noted that
the ATH2000 battery
housing-battery case
only supports
Alkaline batteries.
Lithium batteries,
Ni-MH batteries, and
Zinc-Carbon
batteries will
affect camera
battery duration
therefore DO NOT
recommend
them.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings pageof your
camera
manual.
Download
the newest version
of the manual on our
support
page.
By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
Lastly
do not use
zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If you will
be making big
changes to your
camera settings and
require the use of
your LCD for an
extended period of
time then we
recommend using an
external power
source for the setup
period so that you
do not drain your
batteries. When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
We recommend
using lithium
batteries in the
TLC2000 camera for
longer battery life.
However, please be
noted that the
ATH2000 battery
housing-battery case
only supports
Alkaline batteries.
Lithium batteries,
Ni-MH batteries, and
Zinc-Carbon
batteries will
affect camera
battery duration
therefore DO NOT
recommend
them.
Your
camera is not
waterproof, filming
outdoors will
require using the
ATH2000 waterproof
housing that came
with your camera or
you can get the
ATH1000 for a
smaller housing
option.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as
needed).
Make
sure you are using
high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera or inserting
your microSD card
into your
computer.
If
you want easier
access to your
camera and to
download files
directly without
stopping your
recording the Camera
Extender Kit
(AFB1000) will allow
you to connect to
your camera through
a laptop using the
kit’s 32ft (10m)
long
cable.
If you
are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service
at: customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 128GB.
If you insert a card
that is larger than
128GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. Format your
card in your camera
by using the
formatting prompts
or use your computer
to reformat your
card to
FAT32.
If the
SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
filming schedule can
be set up through
your camera menu,
choose the days of
the week and
required filming
times.
Through
the schedule
settings you can
also choose whether
you want daily files
or continuous. If
you choose daily
your camera will
produce one time
lapse video per day
whereas with
continuous your
camera will
continuously create
a file until it
reaches
500MB.
The
maximum file size
for our cameras is
500MB so if you are
filming a long-term
project you will end
up with multiple
video files with a
maximum file size of
500MB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded – For
Windows computers
ONLY
To save a single
JPG go File ->
Save Current. If you
would like to
convert your entire
video to JPGs go
File ->
Export.
If
you have replaced or
changed your lens to
one of our BCS
lenses make sure
that you did not
forget to put in the
IR filter.
In the case
where you have not
adjusted the camera
lens check if your
camera has the
newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on
ourwebsite.
The LED light on the front of your camera will blink Green every 10 seconds to indicate that you are recording.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH1000
or
ATH2000.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
Keep your waterproof housing and clamp in the same position and only remove your camera and battery slot every time you need to swap batteries or SD card. By only removing your camera and not the housing you will maintain the same view angle and focus area.
The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
To
upgrade your camera
firmware make sure
you use a Windows
computer and follow
the instructions
found in our PDF
guide.
Firmware
upgrade video
tutorial.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE -> TIME STAMP.
You
will need to loosen
the tiny screw on
the camera lens.
Just loosen it, not
remove it, once it's
loose then the lens
will rotate. With
each movement the
focus will
change.
Once
the lens is loosened
and able to move you
can access the focus
settings within your
camera. Go to Menu
-> More ->
Focus. Here you can
change the focus of
particular points of
interest and zoom
in.
After
playing around with
your lens and the
menu settings and
finding a good
focus, you will need
to tighten the screw
on the lens so that
it doesn't
accidentally move
out of focus again.
Make sure you
tighten it without
OVER tightening
it.
You can
find a quick video
tutorial here.
This
video starts around
1:35 because the
earlier info is not
relevant to your
problem.
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera.
If
you want easier
access to your
camera and to
download files
directly without
stopping your
recording, the
Camera Extender Kit
(AFB1000) will allow
you to connect to
your camera through
a laptop (Windows
64-bit OS) using the
kit’s 32ft (10m)
long cable.
In
cases where setting
up your camera is
difficult because
the LCD screen is
too small or the
camera is set up too
high, we recommend
using our Camera
Extender Kit
(AFB1000). The kit
comes with a 32ft
(10m) cable that can
be used to access
your camera
liveview, change
settings and
download files
directly to your
laptop (Windows
64-bit OS) using the
Brinno Command
Center
platform.
If
you do not have the
Camera Extender Kit
(AFB1000), you can
use a regular USB-C
cable to plug into a
laptop however you
will only be able to
view your liveview
using your laptop
camera app. Make
sure HDR is turned
off in your camera
settings before your
camera is plugged
in.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For
Mac, plug your
camera in and use
Skype or another IM
app. Once in the app
go to Setting ->
Video and Audio to
select your cameras
the video
source.
An
OTG cable can also
be used to connect
your camera to your
Android smartphone.
You will need to use
an App like
Elementary USB
Camera to then
access the live
view. Please note
iOS devices (iPhone)
are not
compatible.
If
you are unable to
access the camera
via your computer or
phone then we
recommend using a
mirror or turning on
the front view of
your cellphone
camera to get a
reflection on the
LCD screen.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
The minimum focus distance of your camera is 60cm. If you need to shoot closer then we recommend purchasing one of our BCS lens accessories so you can zoom in on your filming targets.
No, your camera is not waterproof. If you want to use your camera outdoors or in wet environments please use one of our waterproof housings such as the ATH1000 or ATH2000.
Yes,
you can change the
lens on the TLC2000
camera with one of
our BCS lenses.
A
tutorial on changing
your lens and
adjusting the focus
can be found here.
No, the new larger battery cover that comes with the TLC2020 is not compatible with the TLC2000 camera. Do not use the battery cover on any model other than the TLC2020.
1.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
2.
Turning off HDR
could lower the
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
1.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
2.
Turning off HDR
could lower
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
If
you have any
questions, send us
an email at: customerservice@brinno.com
There
are four capture
modes available:
Time Lapse, Step
Video, Stop Motion,
and Still
Photo.
Time
lapse:
Take a sequence of
photos at interval
and shoot schedule
of your choice. The
time lapse video is
automatically
generated when you
finish
recording.
Step
Video:
Record short video
clips at selected
capture interval and
clips are
automatically
combined into a
video
file.
Stop
Motion:
Manually take
multiple photos one
frame at a time.
Photos are
automatically
combined creating an
animated stop motion
video.
Still
Photo:
Take still
photos.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording.
If
you use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide you with up
to 336 days of power
using a 5 minute
capture
interval.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. We recommend
using lithium
batteries for longer
term filming, for
example with a 10
min capture interval
you can expect a
battery life around
120 days with
lithium batteries
whereas if you are
using alkaline you
will get around 80
days. Please use the
Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera
manual.
Download
the newest version
of the manual on our
support
page.
By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
We also do not
recommend using the
wall mount outdoors.
In addition to the
waterproof housing
we suggest using one
of our all-weather
clamps such as the
ACC100P or
AWM100.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
make sure you are
using high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery
type
We
recommend using
lithium batteries
for longer projects,
for example with a
10 min capture
interval you can
expect a battery
life around 120 days
with lithium
batteries whereas if
you are using
alkaline you will
get around 80
days.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera manual.
Download the
newest version of
the manual on our
support page.
By selecting
the correct battery
type your camera
will adjust how it
consumes power and
optimize the
longevity of your
batteries.
Lastly do
not use zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If you will
be making big
changes to your
camera settings and
require the use of
your LCD for an
extended period of
time then we
recommend using an
external power
source for the setup
period so that you
do not drain your
batteries. When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your
batteries.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are planning
to film in extreme
heat or extreme cold
please make sure you
are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
Please note we also
do not recommend
using the wall mount
outdoors. In
addition to the
waterproof housing
we suggest using one
of our all-weather
clamps such as the
ACC100P or
AWM100.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera.
Make
sure you are using
high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as
needed).
Please
note we also do not
recommend using the
wall mount outdoors.
In addition to the
waterproof housing
we suggest using one
of our all-weather
clamps such as the
ACC1000P or
AWM100.
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service
at:customerservice@brinno.com
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera or inserting
your microSD card
into your computer.
If you are
using a Mac computer
you may need to
download a video
player called VLC,
HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service
at:customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 128GB.
If you insert a card
that is larger than
128GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. Format your
card in your camera
by using the
formatting prompts
or use your computer
to reformat your
card to
FAT32.
If the
SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
filming schedule can
be set up through
your camera menu,
choose the days of
the week and
required filming
times.
Through
the schedule
settings you can
also choose whether
you want daily files
or continuous. If
you choose daily
your camera will
produce one time
lapse video per day
whereas with
continuous your
camera will
continuously create
a file until it
reaches 500MB. The
maximum file size
for our cameras is
500MB so if you are
filming a long-term
project you will end
up with multiple
video files with a
maximum file size of
500MB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
To save
a single JPG go File
-> Save Current.
If you would like to
convert your entire
video to JPGs go
File ->
Export.
If
you have replaced or
changed your lens to
one of our BCS
lenses make sure
that you did not
forget to put in the
IR filter.
In
the case where you
have not adjusted
the camera lens
check if your camera
has the newest
firmware version.
The firmware version
on your camera can
be accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
The LED light on the front of your camera will blink Green every 10 seconds to indicate that you are recording.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH1000
or
ATH2000.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
Please
note we do not
recommend using the
wall mount outdoors.
In addition to the
waterproof housing
we suggest using one
of our all-weather
clamps such as the
ACC100P or
AWM100.
The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
To
upgrade your camera
firmware make sure
you use a Windows
computer and follow
the instructions
found in our PDF
guide.
Firmware
upgrade video
tutorial.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE-> TIME STAMP.
You
will need to loosen
the tiny screw on
the camera lens.
Just loosen it, not
remove it, once it's
loose then the lens
will rotate. With
each movement the
focus will change.
Once the
lens is loosened and
able to move you can
access the focus
settings within your
camera. Go to Menu
-> More
->Focus. Here you
can change the focus
of particular points
of interest and zoom
in.
After
playing around with
your lens and the
menu settings and
finding a good
focus, you will need
to tighten the screw
on the lens so that
it doesn't
accidentally move
out of focus again.
Make sure you
tighten it without
OVER tightening
it.
You can
find a quick video
tutorial here.
This video
starts around 1:35
because the earlier
info is not relevant
to your
problem.
The
minimum focus
distance of your
camera is 60cm. If
you need to shoot
closer then we
recommend purchasing
one of our BCS lens
accessories so you
can zoom in on your
filming targets.
The maximum
focus distance is
infinity, there is
no limit.
Files can be downloaded by connecting your camera to your computer using the USB-C cable that came with your camera.
In
cases where setting
up your camera is
difficult because of
unclear view of the
LCD screen your
camera can be
plugged into a
laptop using a USB-C
cable. Make sure HDR
is turned off in
your camera
settings.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For Mac,
plug your camera in
and use Skype or
another IM app. Once
in the app go to
Setting -> Video
and Audio to select
your cameras the
video source.
An OTG cable
can also be used to
connect your camera
to your Android
smartphone. You will
need to use an App
like Elementary USB
Camera to then
access the live
view. Please note
iOS devices (iPhone)
are not compatible.
If you are
unable to access the
camera via your
computer or phone
then we recommend
using a mirror or
turning on the front
view of your
cellphone camera to
get a reflection on
the LCD
screen.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
No,
your camera is not
waterproof. If you
want to use your
camera outdoors or
in wet environments
please use one of
our waterproof
housings such as the
ATH1000 or
ATH2000.
Please
note we do not
recommend using the
wall mount outdoors.
In addition to the
waterproof housing
we suggest using one
of our all-weather
clamps such as the
ACC100P or
AWM100.
Yes,
you can change the
lens on the TLC2020
camera with one of
our BCS
lenses.
A
tutorial on changing
your lens and
adjusting the focus
can be founda here.
Glue the wall clip to the wall and wait 24hrs before installing the camera mount and camera. The mounting tape that is provided will enable the wall mount to remain glued for a very long time. You do not need to drill any holes.
If you follow our installation instructions and let the wall clip glue for 24hrs before installing the camera then your camera and wall clip should stay glued for many months. The length of time will depend on the climate you live in. Heat and humidity may speed up the use time. We recommend checking the status of the wall clip and mounting glue every time you change your camera batteries.
The mounting tape is extremely strong and sticky however it is possible to remove if needed. You will need to acquire something thin and strong like a metal ruler to pry the mount off the tape. This should be done slowly and try to have the ruler centered so that there is an even amount of pressure while you separate the clip from the tape. Once the clip is removed you will need to slowly peel the tape off your wall, do it slowly to prevent sticky residue being left behind. If there is residue left behind it can be removed by rolling it into ball using your fingertip.
The
camera that comes
with the BTT2000 is
the TLC2020 and can
be used in a wide
variety of
applications
including
construction,
research, and art.
Please note if you
will be using your
camera in an outdoor
environment you will
need to use a
waterproof case such
as the ATH2000 or
ATH1000 and an
all-weather mount
such as the ACC1000P
or AWM100.
We also
recommend using a
waterproof case
while filming in a
construction
environment to
prevent dust from
getting in the
camera.
The BBT2000 is a bundle pack that combines the TLC2020 camera with a wall mount. The camera is the TLC2020 and has all the same functionality as the standalone camera. Though the bundle was created to address the contact tracing needs of our customers it can be used in a wide variety of applications such as construction, research, and art.
No, the new larger battery cover that comes with the TLC2020 is not compatible with the TLC2000 camera. Do not use the battery cover on any model other than the TLC2020.
1.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
2.
Turning off HDR
could lower the
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
1.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
2.
Turning off HDR
could lower
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as possible.
3. There
needs to be at least
some ambient light
for our cameras to
film during the
night. The footage
gets all pixelated
and dark because
there isn't enough
light in the filming
environment.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere Pro.
Any Video
Converter can be
downloaded here.
VLC
can be downloaded here.
HandBrake
can be downloaded here
.
If you
have any questions,
send us an email
at:customerservice@brinno.com
The ATH120 is service life. We suggest replacing it every 4~6 months if you often install the cameras outdoors.
None, the camera that comes with the BCC200 is the TLC200Pro.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording and make
sure you have a
stable power
supply.
If
your power goes out
while the TLC200Pro
is plugged in it
will automatically
switch to using
batteries. However
once the power is
restored the
TLC200Pro camera
will reboot itself
and stop recording.
In locations with
frequent power
outages we do not
recommend plugging
the TLC200Pro into
external power.
Instead we recommend
relying on the
camera’s internal
batteries, using a
power bank, or the
ATH2000 housing
which will provide
you with up to 298
days of power using
a 5 minute capture
interval.
If
you use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. For example
with a 5 min capture
interval you can
expect a battery
life of around 42
days. Please use the
Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH120
or ATH2000
housings.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are in an
environment with
extreme temperatures
make sure you are
using high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery
type
Do
not use zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If
you will be
making big
changes to your
camera settings
and require the
use of your LCD
for an extended
period of time
then we
recommend using
an external
power source for
the setup period
so that you do
not drain your
batteries.
When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your batteries.
If you are planning
to film in extreme
heat or extreme cold
please make sure you
are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH120
or ATH2000
housings.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as
needed).
Make
sure you are using
high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
The
focus can be
adjusted manually to
1cm but factory
setting is 40cm. If
you need to shoot
closer then we
recommend purchasing
one of our BCS lens
accessories so you
can zoom in on your
filming targets.
The maximum
focus is infinite,
there is no
limit.
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera or inserting
your microSD card
into your
computer.
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 32GB. If
you insert a card
that is larger than
32GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. If your SD
card is not the
correct format,
reformat it to FAT32
using your
computer.
If
the SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
timer can be set up
through your camera
menu and you can
choose required
filming times.
If you set a
timer your camera
will produce one
time lapse video per
day whereas without
a timer your camera
will continuously
create a file until
it reaches 2GB. The
maximum file size
for our cameras is
2GB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded here.
HandBrake can be
downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded here –
For Windows
computers ONLY
To save a single JPG
go File -> Save
Current. If you
would like to
convert your entire
video to JPGs go
File ->
Export.
If you have replaced or changed your lens to one of our BCS lenses make sure that you did not forget to put in the IR filter.
The LED light on the front of your camera will blink Green every time it captures an image. If your capture interval is set to 30 seconds, the light will blink every 30 seconds to indicate that the camera is recording.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH120 or
ATH2000.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
Keep your waterproof housing in the same position and only remove your camera every time you need to swap batteries or SD card. By only removing your camera and not the housing you will maintain the same view angle and focus area.
The firmware version on your camera can be accessed by going MENU -> Setting -> More -> Firmware Version, please check that it matches up with the newest firmware version on our website. To upgrade your camera firmware make sure you use a Windows computer and follow the instructions found in our PDF guide.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE -> TIME STAMP.
No, please only use regular SD cards with your Brinno camera otherwise they might malfunction and not record.
The minimum focus distance is 40cm, make sure your camera is at least 40cm away from your filming target. If your camera is more than 40cm away and your video is still out of focus, loosen the screw on your camera and play with the focus settings in your camera menu. More detailed instructions about focusing your camera can be found in this tutorial.
Files can be downloaded by connecting your camera to your computer using the micro USB cable that came with your camera.
In
cases where setting
up your camera is
difficult because of
unclear view of the
LCD screen your
camera can be
plugged into a
laptop using a USB
cable. Make sure HDR
is turned off in
your camera
settings.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For
Mac, plug your
camera in and use
Skype or another IM
app. Once in the app
go to Setting ->
Video and Audio to
select your cameras
the video source.
An OTG cable
can also be used to
connect your camera
to your Android
smartphone. You will
need to use an App
like Elementary USB
Camera to then
access the live
view. Please note
iOS devices (iPhone)
are not
compatible.
If
you are unable to
access the camera
via your computer or
phone then we
recommend using a
mirror or turning on
the front view of
your cellphone
camera to get a
reflection on the
LCD screen.
Yes,
your camera can be
plugged into a
laptop using a USB
cable and used as a
webcam.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For
Mac, plug your
camera in and use
Skype or another IM
app. Once in the app
go to Setting ->
Video and Audio to
select your cameras
the video
source.
The
Yawcam
software can
also be used as
well.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
No, your camera is not waterproof. If you want to use your camera outdoors or in wet environments please use one of our waterproof housings such as the ATH120 or ATH2000.
Yes,
you can change the
lens on the
TLC200Pro camera
with one of our BCS
lenses.
A
tutorial on changing
your lens and
adjusting the focus
can be found here.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you have any
questions, send us
an email at:customerservice@brinno.com
The ATH110 is service life. We suggest replacing it every 4~6 months if you often install the cameras outdoors.
The
TLC200f1.2 is the
same camera that
comes with the
BCC100. The only
difference between
the TLC200f1.2 and
the TLC200 is the
lens.
With
the TLC200f1.2:
•Two field of
view options: 140°
(480P), 112° (720P)
•Focus distance:
30cm
(minimum)
With
the TLC200:
•Field of view:
59°
•Focus distance:
50cm
(minimum)
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording and make
sure you have a
stable power
supply.
If
the power goes out
while the
BCC100/TLC200f1.2/TLC200
is plugged in it
will automatically
switch to using
batteries. However
once the power is
restored the camera
will reboot itself
and stop recording.
In locations with
frequent power
outages we do not
recommend plugging
the camera into
external power.
Instead we recommend
relying on the
camera’s internal
batteries or using a
power bank with
“always on”
mode.
If you
use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode so that it’s
“always on”. Most
power banks will
turn themselves off
while plugged into
our cameras because
our cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. For example
with a 5 min capture
interval you can
expect a battery
life of around 50
days. Please use the
Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
Your camera
is not waterproof,
filming outdoors
will require using a
waterproof housing
such as the ATH110
or ATH2000
housings.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. Make sure
you are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery
type
Do
not use zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If
you will be
making big
changes to your
camera settings
and require the
use of your LCD
for an extended
period of time
then we
recommend using
an external
power source for
the setup period
so that you do
not drain your
batteries. When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> Setting
-> More ->
Firmware Version,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> Setting
-> More ->
Firmware Version,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your batteries.
If you are planning
to film in extreme
heat or extreme cold
please make sure you
are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH110
or ATH2000
housings.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. Make sure
you are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH110
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as needed).
Files
can be downloaded by
inserting the camera
SD card into your
computer.
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded
here.
HandBrake
can be downloaded
here.
If you are
still having issues
opening your video
files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 32GB. If
you insert a card
that is larger than
32GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. If your SD
card is not the
correct format,
reformat it to FAT32
using your
computer.
If
the SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
timer can be set up
through your camera
menu and you can
choose required
filming
times.
If you
set a timer your
camera will produce
one time lapse video
per day whereas
without a timer your
camera will
continuously create
a file until it
reaches 2GB. The
maximum file size
for our cameras is
2GB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded
here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded – for
Windows
ONLY.
To save
a single JPG go File
-> Save Current.
If you would like to
convert your entire
video to JPGs go
File ->
Export.
The LED light on the front of your camera will blink Green every time it captures an image. If your capture interval is set to 30 seconds, the light will blink every 30 seconds to indicate that the camera is recording.
The
minimum focus
distance of the
TLC200f1.2/BCC100 is
30cm.
The
minimum focus
distance of the
TLC200 is
75cm.
The
maximum focus for
both cameras is
infinite, there is
no limit.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH110 or
ATH2000.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
Keep your waterproof housing in the same position and only remove your camera every time you need to swap batteries or SD card. By only removing your camera and not the housing you will maintain the same view angle and focus area.
The
firmware version on
your camera can be
accessed by going
MENU -> Setting
-> More ->
Firmware Version,
please check that it
matches up with the
newest firmware
version on our
website.
To upgrade
your camera firmware
make sure you use a
Windows computer and
follow the
instructions found
in our PDF guide in
the firmware zip
file.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE -> TIME STAMP.
No, please only use regular SD cards with your Brinno camera otherwise they might malfunction and not record.
We recommend using a mirror or turning on the front view of your cellphone camera to get a reflection on the LCD screen.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
No, please use either the ATH110 or ATH2000 waterproof cases while filming outdoors or in a wet environment.
No, the TLC200f1.2/BCC100 and TLC200 camera do not have an interchangeable lens.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere Pro.
Any Video
Converter can be
downloaded
here.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you have any
questions, send us
an email at:customerservice@brinno.com
The
BAC2000 lens has an
adjustable focus
distance. If your
lens is out of
focus, make sure the
lens number
correlates with the
distance between
your camera and the
scene you are
filming.
You can find
a quick video
tutorial here.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording.
If
you use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide you with up
to 336 days of power
using a 5 minute
capture
interval.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. We recommend
using lithium
batteries for longer
projects, for
example with a 5 min
capture interval you
can expect a battery
life around 99 days
with lithium
batteries whereas if
you are using
alkaline you will
get around 66 days.
Please use the Time
Lapse Calculator on
our website to
calculate estimated
battery life, memory
storage capacity,
and clip
length.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera
manual.
Download
the newest version
of the manual on our
support
page.
By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
In
addition, the
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. Make sure
you are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
We do
not recommend using
the creative clamp
outdoors and your
camera is not
waterproof. Filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000
housings.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery
type
We
recommend using
lithium batteries
for longer projects,
for example with a 5
min capture interval
you can expect a
battery life around
99 days with lithium
batteries whereas if
you are using
alkaline you will
get around 66
days.
Make
sure you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera manual.
Download the
newest version of
the manual on our
support
page.
By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
Lastly
do not use
zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If you will
be making big
changes to your
camera settings and
require the use of
your LCD for an
extended period of
time then we
recommend using an
external power
source for the setup
period so that you
do not drain your
batteries. When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your
batteries.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you
are planning to film
in extreme heat or
extreme cold please
make sure you are
using high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
We do not
recommend using the
creative clamp
outdoors and your
camera is not
waterproof. Filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings
and one of our
all-weather clamps
such as the ACC100P
or AWM100.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
We do not recommend
using the creative
clamp outdoors and
your camera is not
waterproof.
Filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as
needed).
In
addition, if you are
in an environment
with extreme
temperatures it
might affect the
battery life of your
camera. Make sure
you are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera or inserting
your microSD card
into your computer.
If you are
using a Mac computer
you may need to
download a video
player called VLC,
HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service
at:customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If you are still
having issues
opening your video
files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 128GB.
If you insert a card
that is larger than
128GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. Format your
card in your camera
by using the
formatting prompts
or use your computer
to reformat your
card to
FAT32.
If the
SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
filming schedule can
be set up through
your camera menu,
choose the days of
the week and
required filming
times.
Through
the schedule
settings you can
also choose whether
you want daily files
or continuous. If
you choose daily
your camera will
produce one time
lapse video per day
whereas with
continuous your
camera will
continuously create
a file until it
reaches 500MB. The
maximum file size
for our cameras is
500MB so if you are
filming a long-term
project you will end
up with multiple
video files with a
maximum file size of
500MB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded here –
For Windows
computers
ONLY
To save
a single JPG go File
-> Save Current.
If you would like to
convert your entire
video to JPGs go
File
->Export.
The LED light on the front of your camera will blink Green every 10 seconds to indicate that you are recording.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH1000
or ATH2000. Please
note we do not
recommend using the
creative clamp in
outdoor
environments.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
To
upgrade your camera
firmware make sure
you use a Windows
computer and follow
the instructions
found in our PDF
guide.
Firmware
upgrade video.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE -> TIME STAMP.
Twist the lens and keep it in the middle between provided focal distances. Because the lens cannot lock into place when it is between focal distances make sure that the camera is not bumped otherwise you will lose your focus.
Files can be downloaded by connecting your camera to your computer using the USB-C cable that came with your camera.
In
cases where setting
up your camera is
difficult because of
unclear view of the
LCD screen your
camera can be
plugged into a
laptop using a USB-C
cable. Make sure HDR
is turned off in
your camera
settings.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For Mac, plug your
camera in and use
Skype or another IM
app. Once in the app
go to Setting ->
Video and Audio to
select your cameras
the video source.
An OTG cable
can also be used to
connect your camera
to your Android
smartphone. You will
need to use an App
like Elementary USB
Camera to then
access the live
view. Please note
iOS devices (iPhone)
are not
compatible.
If
you are unable to
access the camera
via your computer or
phone then we
recommend using a
mirror or turning on
the front view of
your cellphone
camera to get a
reflection on the
LCD screen.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
There
are four capture
modes available:
Time Lapse, Step
Video, Stop Motion,
and Still Photo.
1.Time
lapse:
Take
a sequence of photos
at interval and
shoot schedule of
your hoice. The time
lapse video is
automatically
generated when you
finish recording.
2.Step
Video:
Record
short video clips at
selected capture
interval and clips
are automatically
combined into a
video
file.
3.Stop
Motion:
Manually
take multiple photos
one frame at a time.
Photos are
automatically
combined creating an
animated stop motion
video.
4.Still
Photo:
Take
still photos.
No, we do not recommend changing the lens that comes with your camera. The lens is installed by hand into each camera and focused by our engineers. By removing it you may not be able to reinstall it correctly resulting in an out of focus shot. Please do not remove the special adjustable lens that comes with the BAC2000.
No, your camera and creative clamp are not waterproof. We do not recommend using the creative clamp outdoors or in environments where it can get wet. If you want to use your camera outdoors or in wet environments please use one of our waterproof housings such as the ATH1000 or ATH2000.
The camera that comes with the BAC2000 is identical to the TLC2020. What makes the two different is the special adjustable lens that comes with the BAC2000. This lens is unique to the BAC2000 and cannot be bought as an accessory or used in other camera models. Every lens is specially installed into the camera and cannot be removed or changed.
No, the new larger battery cover that comes with the TLC2020 is not compatible with the TLC2000 camera. Do not use the battery cover on any model other than the TLC2020.
1.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
2. Turning off HDR
could lower the
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
1.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
2.
Turning off HDR
could lower
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you have any
questions, send us
an email at:customerservice@brinno.com
No. The ARC1000 is a control panel that you can use to change the camera settings, start and stop the recording, and check the camera battery status. It doesn’t have a file transfer function.
It is 720 P.
No, it is for file-transferring mode. Please unplug the camera from the PC to use the ARC1000 to change the camera settings.
No, the BCC200BLE is not compatible with any app/software, you can only use the ARC1000 to operate the camera.
Yes,
the micro USB socket
on the camera can be
used to plug into
external power via a
standard electrical
socket or by using a
power bank.
If
you use a power
bank, make sure you
use one that allows
you to turn off the
power-saving mode.
Most power banks
will turn themselves
off while plugged
into our cameras
because our cameras
use very little
energy to operate.
The power bank
thinks they don’t
need power anymore
and the power bank
will turn off. In
our office, we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power-saving mode
however any brand
power bank with that
function will
work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide longer
battery life to the
camera. The ATH2000
can be inserted up
to 16 AA alkaline
batteries.
You
may check our time-lapse
calculator
for the camera
battery life. The
battery life will
depend on the time
interval you set.
The shorter the
interval, the faster
the battery life.
For example, with a
5-minute capture
interval, you can
expect a battery
life of around 7
days. Please use the
time-lapse
calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
If
you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. When
starting in a new
environment we
recommend checking
in on the status of
your camera every
few days.
The official
operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C).
In
extreme
environments, we
recommend using your
camera with the
ATH2000 power
housing for
protection and power
backup.
Several
things could
contribute to having
a shorter battery
life than our
estimations:
a.
Camera
settings
Our battery
estimations are
calculated using the
camera factory
settings. If you
change the image
settings, add
flicker filters, or
adjust any other of
your camera’s
settings it can have
an effect on your
camera battery
life.
b.
Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going to
ARC1000 MENU ->
Setting ->
Information, Please
check that it
matches up with the
newest firmware
version on our
website.
c.
Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time-lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of the camera
battery life.
Frequent lighting
changes can also
affect the longevity
of batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
d.
Age of
battery and
camera
Rechargeable
batteries have a
finite lifespan and
as you continuously
recharge the battery
it will slowly
degrade.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming
long-term projects
in locations such as
Siberia and
Dubai.
In extreme
environments, we
recommend using your
camera with the
ATH2000 power
housing for
protection and power
backup.
Please
insert the SD card
into a Windows PC
and play the
time-lapse videos.
If you are using a
Mac computer you may
need to download a
video player called
VLC, HandBrake, or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases, your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded
here.
HandBrake
can be downloaded here.
If you are still
having issues
opening your video
files contact
customer service
at: customerservice@brinno.com