FAQ
TLC Series
BCC300-C-
A construction
time-lapse camera
bundle comes with a
TLC300 time-lapse
camera, IPX4
waterproof housing
ATH120, and an
industrial-grade
aeronautical
aluminum alloy
clamp.
BCC300-M- A
construction
time-lapse camera
bundle comes with a
TLC300 time-lapse
camera, IPX4
waterproof housing
ATH120, and a wall
mount.
TLC300- The
camera only.
The TLC300 provides a multilingual user interface with eight languages, English, Traditional Chinese, Simplified Chinese, Japanese, Italian, German, Spanish, and French.
Yes,
the USB socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording and make
sure you have a
stable power
supply.
If
you use a power
bank, make sure that
you use one that
allows you to turn
off the power-saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate the power
bank thinks they
don’t need power
anymore and the
power bank will turn
off. In our office,
we use Voltaic brand
power banks and they
have proven to be
reliable with our
cameras because you
can turn off the
power-saving mode
however any brand
power bank with that
function will work.
Other than a
power bank, we
recommend the ATH2000
waterproof
battery housing
which can be
inserted with 16 AA
alkaline batteries
to provide a longer
battery life to the
camera.
The TLC300 supports up to 128 GB SD card. Please remember to format the 64 GB and 128 GB SD cards to FAT32, or access the Menu-> Advanced-> Format SD card in advance if you first use them.
The
battery life and SD
card space depend on
the capture interval
and batteries you
are using with your
camera. For example,
with a 5 min capture
interval, you can
expect a battery
life (alkaline
batteries) of around
100 days. Please use
the Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH120
or ATH2000
waterproof power
housing.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C). However,
many of our
customers have had
success filming
long-term projects
in locations such as
Siberia and
Dubai.
If you
are planning to film
in extreme heat or
cold environments,
make sure you are
using high-quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC.
Low-quality
batteries are unable
to withstand extreme
temperatures and
using them will
result in
drastically lower
battery life.
Several
things could
contribute to having
a shorter battery
life than our
estimations:
a.
Battery
type
Do
not use zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
new AA lithium,
alkaline or
rechargeable NiMH
batteries.
b.
Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change the white
balance, add flicker
filters, or adjust
any other of your
camera’s settings,
it can affect your
camera battery life.
We suggest you plug
in an external power
supply while you are
adjusting the
settings to prevent
it from consuming
the inner battery
power.
c.
LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods can
drain power. If you
manage to make some
big changes to your
camera settings and
require the use of
your LCD for an
extended period, we
recommend using an
external power
source for the setup
period so that you
do not drain your
batteries. When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
d.
Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going to
MENU
-> Advanced
-> System
Info.
Please check if it
matches up with the
newest firmware
version on our
website.
e.
Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimation results
in our time-lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your
batteries.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as the ATH120
or ATH2000
waterproof power
housing.
Moreover,
frequent lighting
changes can also
affect the battery
life. Our estimation
results were
calculated in a
stabilized lighting
environment without
light changing.
If you are
planning to film in
extreme heat or cold
environments, make
sure you are using
high-quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC.
Low-quality
batteries are unable
to withstand extreme
temperatures and
using them will
result in
drastically lower
battery life.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C). However,
many of our
customers have had
success filming
long-term projects
in locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera.
Your camera
is not waterproof,
filming outdoors
will require using a
waterproof housing
such as our ATH1000
or ATH2000
waterproof power
housing. To avoid
fogging, please use
desiccant packs or
anti-fog pads inside
your waterproof
housing and replace
them every few weeks
(or as needed).
If you are
planning to film in
extreme heat or cold
environments, make
sure you are using
high-quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC.
Low-quality
batteries are unable
to withstand extreme
temperatures and
using them will
result in
drastically lower
battery life.
The minimum focus distance is from 60 cm to infinity.
Files
can be downloaded by
inserting your SD
card into your
computer. If you are
using a Windows PC,
we recommend you the
Brinno
Video
Player.
If
you are using a Mac
computer, you may
need to download a
video player called
VLC, HandBrake, or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases, your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
If
you are using a
Windows PC, we
recommend you the
Brinno
Video
Player.
If
you are using a Mac
computer, you may
need to download a
video player called
VLC, HandBrake, or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases, your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 128 GB.
If you insert a card
that is larger than
128 GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. If your SD
card is not in the
correct format,
please reformat it
to FAT32 on the
display
menu.
If the
SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
You
may set your
required filming
days and time by
going to the Menu->
Schedule.
The
maximum file size is
500 MB. If you need
to set a schedule,
please access the
Menu->
Advanced->
File
split in
advance to choose if
you want the camera
to save one file
every day, or
continuous recording
until it reaches 500
MB and save it as a
file.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer,
the Video Editor app
on your computer
will work fine.
With Mac
computers, you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files, you will need
to use the
application VLC,
HandBrake, or
another
file-converting
software and then
combine the files
using iMovie.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
Adobe
Premier Pro and
other professional
editing software can
be used for more
complicated
editing.
In rare cases, an issue might occur with the auto-save function. To avoid these types of issues, please make sure you always use new batteries. Even if you are using external power, please always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time-lapse
videos. If you
require individual
JPGs, you can use
the Brinno Video
Player to convert
your AVI files into
JPGs.
Brinno
Video Player can be
downloaded here
– For Windows
computers
ONLY. To
save a single JPG go
to File
-> Save
Current.
If you would like to
convert your entire
video to JPGs go to
File
->
Export.
If you have replaced or changed your lens to one of our BCS lenses, please make sure that you’ve installed the IR filter. If the lens is fine and the issue remains, please contact our customer service team at: customerservice@brinno.com
1.
The LED light on the
front of your camera
will blink Green
every 10 seconds to
indicate that the
camera is
recording.
2.
If the interval is
set to under 10
seconds, the LED
will blink Green
according to the
time interval. For
example, with a
1-sec interval, the
LED will blink Green
every 1
second.
3. If
you set a schedule,
and started the
recording before the
scheduled time, the
LED will blink Green
every 10 seconds to
indicate that the
camera is on
standby.
If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet, you will need
to use one of our
waterproof housings,
either the ATH120 or
ATH2000 waterproof
power
housing.
While
filming in
high-humidity
environments, you
can use desiccant
packs or anti-fog
pads to absorb
excess moisture from
the inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a
low-humidity
environment inside
the housing.
Keep your waterproof housing in the same position and only remove your camera every time you need to swap batteries or SD cards. By only removing your camera and not the housing you will maintain the same view angle and focus area.
Yes,
you will see the
timestamp at the
bottom of the
footage. We
recommend the Brinno
Video Player, in
which you can play
the AVI time-lapse
videos and check the
days and times the
footage is being
filmed.
The
Brinno Video Player
can be downloaded
from here.
No, please only use regular SD cards with your Brinno camera otherwise they might malfunction and not record. Please refer here for the recommended SD card brands and types.
The minimum focus distance is 40cm, make sure your camera is at least 40cm away from your filming target. If your camera is more than 40cm away and your video is still out of focus, please contact customerservice@brinno.com to request assistance.
Yes,
you have to insert
the SD card into
your PC to play the
time-lapse
files.
If you
are using a Windows
PC, we recommend you
the Brinno
Video
Player.
If
you are using a Mac
computer, you may
need to download a
video player called
VLC, HandBrake, or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases, your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded
here.
HandBrake
can be downloaded
here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Yes,
your camera can be
plugged into a
laptop using a USB
cable and used as a
webcam. Please
ensure that the
camera firmware is
FW 1.51 version or
above.
For
Windows, plug your
camera in and go to
the built-in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For Mac,
plug your camera in
and use Skype or
another IM app. Once
in the app go to
Settings -> Video
and Audio to select
your camera and the
video source.
Can I set my camera to Livestream?
No, none of our cameras are capable of recording sound.
Yes,
the lens is
interchangeable, and
it is compatible
with our BCS 18-55
or BCS 24-70.
You
may refer here for
the information on
our BCS 18-55/BCS
24-70.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded
here.
HandBrake
can be downloaded
here.
If
you have any
questions, send us
an email
at: customerservice@brinno.com
The TLC300 is 1080p.
We
suggest only using
AA alkaline/ lithium
or NiMH rechargeable
batteries in the
camera. Please note
that if the
batteries are dead,
please always
replace all the
batteries with new
ones at once. Do not
mix the new and all
batteries to prevent
battery issues from
happening.
Do
not use zinc-carbon
batteries with our
camera.
The
camera is only
compatible with up
to 128 GB SD card.
Kindly ensure that
the SD card is
unlocked before you
insert it into your
camera, and please
remember to format
them via the display
Menu->
Advanced-> Format
SD.
We have a
recommended SD card
list for your
reference. You may
refer to the SD card
brands and types
below if you need to
use a bigger size of
SD card.
This
issue is found in
the older firmware
version. If you
encounter this
issue, kindly access
the display
Menu->
Advanced-> System
Info to check the
current camera
firmware version.
You may download
the latest camera
firmware from the
Brinno website->
Support
Page,
and follow the
instruction in the
tutorial
manual
to upgrade it.
Please
note: if your
camera has “20,
30, 60, ∞”
written on the
lens then you
have the BAC2000
not the
TLC2020.
You
will need to loosen
the tiny screw on
the camera lens.
Just loosen it, not
remove it, once it's
loose then the lens
will rotate. With
each movement the
focus will
change.
Once
the lens is loosened
and able to move you
can access the focus
settings within your
camera. Go to Menu
-> More
->Focus. Here you
can change the focus
of particular points
of interest and zoom
in.
After
playing around with
your lens and the
menu settings and
finding a good
focus, you will need
to tighten the screw
on the lens so that
it doesn't
accidentally move
out of focus again.
Make sure you
tighten it without
OVER tightening
it.
You can
find a quick video
tutorial
here.
This
video starts around
1:35 because the
earlier info is not
relevant to your
problem.
The
difference is that
the TLC2020 battery
port has been
designed to hold two
additional AA
batteries which more
than doubles the
camera battery life
while using lithium
batteries. Other
than changes to the
battery port, the
firmware and sensors
are the same between
the TLC2020 and
TLC2000
cameras.
Do
not swap the battery
cover that comes
with the TLC2020
onto a TLC2000
camera, it will not
allow you to extend
your battery life
and may damage your
camera.
The camera that comes with the BAC2000 is identical to the TLC2020. What makes the two different is the special adjustable lens that comes with the BAC2000. This lens is unique to the BAC2000 and cannot be bought as an accessory or used in other camera models. Every lens is specially installed into the camera and cannot be removed or changed.
There
are four capture
modes available:
Time Lapse, Step
Video, Stop Motion,
and Still Photo.
1.Time
lapse:
Take a
sequence of photos
at interval and
shoot schedule of
your choice. The
time lapse video is
automatically
generated when you
finish
recording.
2.Step Video:
Record short
video clips at
selected capture
interval and clips
are automatically
combined into a
video
file.
3.Stop
Motion:
Manually take
multiple photos one
frame at a time.
Photos are
automatically
combined creating an
animated stop motion
video.
4.Still
Photo: Take
still photos.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording.
If you use a power
bank make sure that
you use one that
allows for you to
turn off the power
saving mode. Most
power banks will
turn themselves off
while plugged into
our cameras because
our cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide you with up
to 336 days of power
using a 5 minute
capture
interval.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. We recommend
using lithium
batteries for longer
projects, for
example with a 5 min
capture interval you
can expect a battery
life around 99
days(TLC2020)/49
days(TLC2000) with
lithium batteries
whereas if you are
using alkaline you
will get around 66
days(TLC2020)/33
days(TLC2000).
Please use the Time
Lapse Calculator on
our website to
calculate estimated
battery life, memory
storage capacity,
and clip length.
Make sure
you select your
battery type in the
settings of your
camera –
instructions can be
found on the Battery
Settings page of
your camera manual.
Download the newest
version of the
manual on our
support
page
By
selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries.
In
addition, the
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. Make sure
you are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Battery type
We
recommend using
lithium batteries
for longer projects,
for example with a 5
min capture interval
you can expect a
battery life around
99 days with lithium
batteries whereas if
you are using
alkaline you will
get around 66 days.
Make sure you select
your battery type in
the settings of your
camera –
instructions can be
found on page 52 of
your camera manual .
By selecting the
correct battery type
your camera will
adjust how it
consumes power and
optimize the
longevity of your
batteries. Lastly do
not use zinc-carbon
batteries with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
Lastly
do
not use
zinc-carbon
batteries
with our
cameras or swap out
single batteries. To
optimize power and
performance only use
fully charged
lithium, alkaline or
rechargeable NiMH
batteries.
2.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
3.LCD
screen
Turning
your camera on and
off as well as using
the LCD screen to
adjust camera
settings for
extended periods of
time can drain
power. If
you will be
making big
changes to your
camera settings
and require the
use of your LCD
for an extended
period of time
then we
recommend using
an external
power source for
the setup period
so that you do
not drain your
batteries.
When
everything is set up
and good to go
unplug your camera
and it will switch
to using battery
power.
4.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
5.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your batteries.
Your camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000
housings.
If
you are planning to
film in extreme heat
or extreme cold
please make sure you
are using high
quality batteries
such as Energizer
Ultimate Lithium
Batteries which have
been made to
withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery lives.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and Dubai.
If you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera.
Your
camera is not
waterproof, filming
outdoors will
require using a
waterproof housing
such as our ATH1000
or ATH2000 housings.
To avoid fogging
please use desiccant
packs or anti-fog
pads inside your
waterproof housing
and replace them
every few weeks (or
as
needed).
Make
sure you are using
high quality
batteries such as
Energizer Ultimate
Lithium Batteries
which have been made
to withstand
temperatures from
-40ºC to 60ºC. Low
quality batteries
are unable to
withstand extreme
temperatures and
using them will
result in
drastically lower
battery
lives.
Files
can be downloaded by
connecting your
camera to your
computer using the
USB-C cable that
came with your
camera or inserting
your microSD card
into your computer.
If you are
using a Mac computer
you may need to
download a video
player called VLC,
HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 128GB.
If you insert a card
that is larger than
128GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. Format your
card in your camera
by using the
formatting prompts
or use your computer
to reformat your
card to FAT32.
If the SD
card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
filming schedule can
be set up through
your camera menu,
choose the days of
the week and
required filming
times.
Through
the schedule
settings you can
also choose whether
you want daily files
or continuous. If
you choose daily
your camera will
produce one time
lapse video per day
whereas with
continuous your
camera will
continuously create
a file until it
reaches
500MB.
The
maximum file size
for our cameras is
500MB so if you are
filming a long-term
project you will end
up with multiple
video files with a
maximum file size of
500MB.
You
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine. With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded here –
For Windows
computers ONLY
To save a single JPG
go File -> Save
Current. If you
would like to
convert your entire
video to JPGs go
File ->
Export.
If
you have replaced or
changed your lens to
one of our BCS
lenses make sure
that you did not
forget to put in the
IR filter.
In
the case where you
have not adjusted
the camera lens
check if your camera
has the newest
firmware version.
The firmware version
on your camera can
be accessed by going
MENU -> MORE
-> System Info,
please check that it
matches up with the
newest firmware
version on our
website.
The LED light on the front of your camera will blink Green every 10 seconds to indicate that you are recording.
1If
you are filming
outdoors or in an
environment where
there is a risk of
your camera getting
wet you will need to
use one of our
waterproof housings,
either the ATH1000
or
ATH2000.
While
filming in high
humidity
environments you can
use desiccant packs
or anti-fog pads to
absorb excess
moisture from the
inside of your
waterproof housing.
Swap old ones out
every few weeks to
maintain a low
humidity environment
inside the
housing.
Keep your waterproof housing in the same position and only remove your camera every time you need to swap batteries or SD card. By only removing your camera and not the housing you will maintain the same view angle and focus area.
The
firmware version on
your camera can be
accessed by going
MENU ->MORE ->
System Info, please
check that it
matches up with the
newest firmware
version on our
website.
To upgrade
your camera firmware
make sure you use a
Windows computer and
follow the
instructions found
in our PDF guide.
Firmware
upgrade
video
tutorial.
Yes, the time stamp can be removed through your camera’s settings MENU -> MORE -> TIME STAMP.
The
minimum focus
distance of your
camera is 60cm. If
you need to shoot
closer then we
recommend purchasing
one of our BCS lens
accessories so you
can zoom in on your
filming targets.
The maximum
focus distance is
infinity, there is
no limit.
Files can be downloaded by connecting your camera to your computer using the USB-C cable that came with your camera.
For
Windows, plug your
camera in and go to
the built in camera
app on your
computer. You may
need to switch
cameras in the
application so that
it shows the camera
view instead of your
webcam.
For
Mac, plug your
camera in and use
Skype or another IM
app. Once in the app
go to Setting ->
Video and Audio to
select your cameras
the video source.
An OTG cable
can also be used to
connect your camera
to your Android
smartphone. You will
need to use an App
like Elementary USB
Camera to then
access the live
view. Please note
iOS devices (iPhone)
are not
compatible.
If
you are unable to
access the camera
via your computer or
phone then we
recommend using a
mirror or turning on
the front view of
your cellphone
camera to get a
reflection on the
LCD screen.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
No, your camera is not waterproof. If you want to use your camera outdoors or in wet environments please use one of our waterproof housings such as the ATH1000 or ATH2000.
Yes,
you can change the
lens on the
TLC2020/TLC2000
camera with one of
our BCS lenses.
A tutorial
on changing your
lens and adjusting
the focus can be
found
here.
No, the new larger battery cover that comes with the TLC2020 is not compatible with the TLC2000 camera. Do not use the battery cover on any model other than the TLC2020.
1.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming environment.
2. Turning
off HDR could lower
the pixilation. The
HDR sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as possible.
3. If you
are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
1.
If you are filming
consistently from a
light to dark and
then light
environment then we
recommend using the
Twilight scene. It
will not affect your
filming in bright
environments and
will better balance
out the low light
environment.
2.
Turning off HDR
could lower
pixilation. The HDR
sensor is very
sensitive and
sometimes over
compensates in low
light conditions by
trying to capture as
much as
possible.
3.
There needs to be at
least some ambient
light for our
cameras to film
during the night.
The footage gets all
pixelated and dark
because there isn't
enough light in the
filming
environment.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you have any
questions, send us
an email at:customerservice@brinno.com
a.
The micro SD card
might be running
into an issue.
Please try to insert
another micro SD
card (32 GB or
under).
b.
The batteries might
be almost out of
juice. Please
replace all the
batteries with brand
new ones, and turn
on the
camera.
c. If
the above couldn't
help, please
re-upgrade the
camera firmware. You
may download the
latest camera
firmware from the
Brinno website->
Support
Page,
and follow the
instruction in the
tutorial
manual
to upgrade it.
Yes,
the USB-C socket can
be used to plug into
external power via a
standard electrical
socket or by using a
power bank. We
recommend always
using batteries as a
backup in addition
to an alternative
power supply to
prevent disruptions
that could cause
your camera to stop
recording.
If
you use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will
work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide you with up
to 55 days of power
using a 5 minute
capture
interval.
There
are four capture
modes available:
Time Lapse, Step
Video, Stop Motion,
and Still
Photo.
1.Time
lapse:
Take a
sequence of photos
at interval and
shoot schedule of
your choice. The
time lapse video is
automatically
generated when you
finish
recording.
2.Step
Video:
Record short video
clips at selected
capture interval and
clips are
automatically
combined into a
video
file.
3.Stop
Motion:
Manually take
multiple photos one
frame at a time.
Photos are
automatically
combined creating an
animated stop motion
video.
4.Still
Photo: Take
still
photos.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. For example
with a 5 min capture
interval you can
expect a battery
life of around 11
days. Please use the
Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
If
you are in an
environment with
extreme temperatures
it might affect the
battery life of your
camera. When
starting out in a
new environment we
recommend checking
in on the status of
your camera every
few days.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
2.Firmware
version
Find
your camera firmware
version through
“camera settings” in
the TLC130 app.
Please check that it
matches up with the
newest firmware
version on our
website.
3.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your
batteries.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
4.Age
of battery and
camera
Rechargeable
batteries have a
finite lifespan and
as you continuously
recharge the battery
it will slowly
degrade. Battery
estimations on our
website are
calculate with brand
new batteries and
not ones that have
had prolonged
use.
The official operating temperature of our cameras is 32°F-113°F (0°C-45°C) however many of our customers have had success filming long term projects in locations such as Siberia and Dubai. In extreme environments we recommend using your camera with the ATH2000 power housing for protection and power backup.
Watch
and download the
files directly to
your phone via the
TLC130 app or take
the SD card out of
the camera and read
it on a computer.
If you are
using a Mac computer
you may need to
download a video
player called VLC,
HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded
here.
HandBrake
can be downloaded here.
If you are
still having issues
opening your video
files contact
customer service at:
customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC can be
downloaded
here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 64GB. If
you insert a card
that is larger than
64GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. Format your
card in your camera
by using the
formatting prompts
or use your computer
to reformat your
card to
FAT32.
If the
SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
No, the TLC130 camera does not have a timer or schedule function.
The
TLC130 app can only
allow editing for
one file at a time.
If you need to
combine videos you
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work
fine.
With
Mac computers you
may need to convert
the files to MP4 or
MOV. If your
computer does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using
iMovie.
VLC
can be downloaded
here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded here –
For Windows
computers ONLY
To save a single JPG
go File -> Save
Current. If you
would like to
convert your entire
video to JPGs go
File ->
Export.
The LED light on the front of your camera will blink Green every time it captures an image. If your capture interval is set to 30 seconds, the light will blink every 30 seconds to indicate that the camera is recording.
The
firmware version on
your camera can be
accessed by going
through “camera
settings” on the
TLC130 app, please
check that it
matches up with the
newest firmware
version on our
website
If
there is a new
firmware version,
update your app and
then go to the
advance settings. In
the firmware section
tap the “upgrade”
icon and follow the
instructions to
complete the upgrade
procedure.
No, when using the in-app editing tools you cannot remove the Brinno logo. If you do not want the logo download the video files onto your computer and use your computer software to edit your video footage.
Yes, the time stamp can be removed through your camera’s settings on the app.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
Follow TLC130 set up steps with our tutorial video.
Yes, it is waterproof and has a water resistance rating of IPX4. The IPX4 rating means that it is protected from splashes of water from all directions making it resistant to most normal weather conditions including rain.
The minimum focus distance is 51cm. The maximum focus distance is infinity, there is no limit.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded here.
HandBrake can be
downloaded here.
If
you have any
questions, send us
an email at:customerservice@brinno.com
The TLC120 was discontinued in 2015. Currently, the app of the TLC120 is only compatible with iOS devices, but not supporting iOS 16 and above. For more information, please contact brinno@customerservice.com.
No, the Brinno App cannot be used with Android devices. Our app is only compatible with iOS (iPhone).
Yes,
the micro USB socket
can be used to plug
into external power
via a standard
electrical socket or
by using a power
bank. Always keep
your TLC120 battery
fully charged as a
backup in case there
is a power
disruption.
If
you use a power bank
make sure that you
use one that allows
for you to turn off
the power saving
mode. Most power
banks will turn
themselves off while
plugged into our
cameras because our
cameras use very
little energy to
operate that the
power bank thinks
they don’t need
power anymore and
the power bank will
turn off. In our
office we use
Voltaic brand power
banks and they have
proven to be
reliable with our
cameras because you
can turn off the
power saving mode
however any brand
power bank with that
function will work.
Alternatively,
you can purchase our
ATH2000 power
housing that will
provide you with up
to 54 days of power
using a 5 minute
capture
interval.
The
battery life and
memory card space
will depend on the
capture interval and
batteries you are
using with your
camera. For example
with a 5 min capture
interval you can
expect a battery
life of around 20
days. Please use the
Time Lapse
Calculator on our
website to calculate
estimated battery
life, memory storage
capacity, and clip
length.
If you are
in an environment
with extreme
temperatures it
might affect the
battery life of your
camera. When
starting out in a
new environment we
recommend checking
in on the status of
your camera every
few days.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
In
extreme environments
we recommend using
your camera with the
ATH2000 power
housing for
protection and power
backup.
There
are a number of
things that could
contribute to having
a shorter battery
life than our
estimations:
1.Camera
settings
Our
battery estimations
are calculated using
the camera factory
settings. If you
change white
balance, add flicker
filters, or adjust
any other of your
camera’s settings it
can have an effect
on your camera
battery
life.
2.Firmware
version
Check
if your camera has
the newest firmware
version. The
firmware version on
your camera can be
accessed by going
MENU -> Setting
-> More ->
Firmware Version,
please check that it
matches up with the
newest firmware
version on our
website.
3.Filming
environment
Your
battery life can
vary depending on
the environment you
are filming in. The
estimations in our
time lapse
calculator are done
under 77 °F (25 °C)
conditions. Extreme
temperatures can
affect the longevity
of your
batteries.
Frequent
lighting changes can
also affect the
longevity of
batteries and our
battery life
estimations have
been calculated in a
stabilized lighting
environment.
4.Age
of battery and
camera
Rechargeable
batteries have a
finite lifespan and
as you continuously
recharge the battery
it will slowly
degrade. Battery
estimations on our
website are
calculate with brand
new batteries and
not ones that have
had prolonged
use.
The
official operating
temperature of our
cameras is
32°F-113°F
(0°C-45°C) however
many of our
customers have had
success filming long
term projects in
locations such as
Siberia and
Dubai.
In
extreme environments
we recommend using
your camera with the
ATH2000 power
housing for
protection and power
backup.
Watch
and download the
files directly to
your phone via the
TLC120 app or take
the SD card out of
the camera and read
it on a
computer.
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
If
you are using a Mac
computer you may
need to download a
video player called
VLC, HandBrake or
something similar
because AVI files
cannot be opened by
Mac computers. In
some cases your Mac
computer will
auto-convert files
to MOV format and
auto-play in
QuickTime.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If
you are still having
issues opening your
video files contact
customer service at:
customerservice@brinno.com
Your
camera is only
compatible with SD
cards up to 32GB. If
you insert a card
that is larger than
32GB you will get
the “SD Card Error”
message.
Brinno
cameras need their
SD cards in FAT32
format. If needed,
use your computer to
reformat your card
to FAT32.
If
the SD card you are
inserting is the
correct size and you
are still getting
the message that
could be a sign that
the SD card you are
using is damaged.
Please try using
another SD card. In
the case where you
continue to get the
same error message
even when replacing
your card, the SD
slot might be
damaged. Please
contact our customer
service team at: customerservice@brinno.com
A
timer can be set up
through your camera
menu and you can
choose required
filming times.
If you set a
timer your camera
will produce one
time lapse video per
day whereas without
a timer your camera
will continuously
create a file until
it reaches 500MB.
The maximum file
size for our cameras
is 500MB.
The
TLC120 app can only
allow editing for
one file at a time.
If you need to
combine videos you
can use any free
video editing
software that comes
on your computer. If
you are using a
Windows computer the
Video Editor app on
your computer will
work fine.
With Mac
computers you may
need to convert the
files to MP4 or MOV.
If your computer
does not
auto-convert the
files you will need
to use the
application VLC,
HandBrake or another
file converting
software and then
combine the files
using iMovie.
VLC can be
downloaded here.
HandBrake
can be downloaded here.
For
more complicated
editing, Adobe
Premier Pro and
other professional
editing software can
be used.
In rare cases an issue might occur with the auto-save function. To avoid these types of issues make sure you always use new batteries that are fully charged and even if you are using external power always use batteries as a backup.
Our
cameras have been
designed to
auto-combine photos
into AVI time lapse
videos. If you
require individual
JPGs you can use the
Brinno Video Player
to convert your AVI
files into
JPGs.
Brinno
Video Player can be
downloaded here –
For Windows
computers ONLY
To save a single JPG
go File -> Save
Current. If you
would like to
convert your entire
video to JPGs go
File ->
Export.
The
LED light on the top
of your camera will
blink every time it
captures an image.
If your capture
interval is set to
30 seconds, the
light will blink
every 30 seconds to
indicate that the
camera is
recording.
You
can also check your
filming status
through the
app.
The
firmware version on
your camera can be
accessed by going
through “camera
settings” on the
TLC120 app, please
check that it
matches up with the
newest firmware
version on our
website
To
upgrade your camera
firmware make sure
you use a Windows
computer and follow
the instructions
found in our PDF
guide inside the
firmware download
zip file.
Yes, the time stamp can be removed through your camera’s settings on the app.
No, please only use regular SD cards with your Brinno camera otherwise they might malfunction and not record.
No, none of our cameras are capable of livestreaming.
No, none of our cameras are capable of recording sound.
Follow TLC120 set up steps with our tutorial video and blog article.
Follow the instructions in our blog article.
Follow the instructions in our blog article.
Follow the instructions on our blog.
Follow the instructions on our blog.
Follow the instructions on our blog.
Yes, it is waterproof and has a water resistance rating of IPX4. The IPX4 rating means that it is protected from splashes of water from all directions making it resistant to most normal weather conditions including rain.
The minimum focus distance is 41cm. The maximum focus distance is infinity, there is no limit.
If
you use a MacOS and
want to use Premiere
Pro to edit your
footage, you will
need to download a
video converter such
as VLC, HandBrake,
or Any Video
Converter to convert
your footage from
AVI to mp4. After
converting your
video you can use
Premiere
Pro.
Any
Video Converter can
be downloaded here.
VLC
can be downloaded here.
HandBrake
can be downloaded here.
If you have
any questions, send
us an email at:customerservice@brinno.com